Trust Insights: AI Agents & Hermes Agent Consulting
Overview
Trust Insights is an AI and management consultancy based in Boston, Massachusetts, founded in 2017. The firm bridges high-level strategy with technical execution, providing AI consulting, Hermes Agent guidance, custom AI solutions, analytics, and team training. It builds custom AI agents, RAG applications, and agentic AI systems, and publishes Hermes Agent content on autonomous AI agents for business workflows. The listing is classified CORE: AI consulting and Hermes Agent guidance are headline services.
Founded by Katie Robbert and Christopher S. Penn, Trust Insights is an IBM Registered Business Partner and a minority and women-owned business with a team of 2 to 10 employees. The firm has completed over 200 client engagements serving Fortune 500s and growth-stage startups across healthcare, finance, tech, and nonprofit. Coverage is recorded as Global / Worldwide, work mode as Remote, and time zone as ET.
Provider Snapshot
Attribute
Value
Provider Name
Trust Insights
Provider Type
Agency
Headquarters
Boston, Massachusetts, United States
Service Coverage
Global /Remote
Work Mode
Remote
Founded
2017
Team Size
2-10 employees
Core Services
AI Consulting, Hermes Agent Guidance, Custom AI Agents, Training
Vetted Status
Vetted
Evidence Summary
This listing draws on the provider’s website, trustinsights.ai, and LinkedIn company page, reviewed in August 2026. Founded year, location, team size, services, frameworks, and Hermes Agent content are provider-confirmed. No independent rating platform score is included. The listing is classified CORE.
Sources, evidence, services, PSI and FAQ
Services and Capabilities
AI strategy: readiness assessments, safety audits, red teaming, governance
Custom AI solutions: AI agents, GPTs, RAG applications, predictive analytics
Training and education through Trust Insights Academy and workshops
Fractional leadership: CAIO, Chief Data Scientist, and strategic retainers
Hermes Agent Consulting Scope
Hermes Agent approach published on the provider’s blog and live show.
Transforming an LLM into a virtual employee managing long-running tasks
Self-learning agent writing its own skills to automate repetitive workflows
Secure environment setup to scale output without compromising core systems
Guardrails that generate success with autonomous AI agents
Prerequisites assessment for autonomous AI agent adoption
Secure setup to keep pilot systems isolated from primary production
Agent efficiency improving with continued use as it learns workflows
Use Cases and Workflow Scope
Use Case
Detail
Autonomous AI agents
LLM to virtual employee with self-writing skills.
Custom agentic AI systems
Agentic systems built for defined problems with deadlines.
RAG applications
GPTs and retrieval-augmented applications.
Marketing automation
Data intelligence, measurement, and workflow automation.
Team enablement
Hands-on workshops in AI literacy and prompt engineering.
Fractional leadership
CAIO and Chief Data Scientist advisory retainers.
Data forensics
Repairing GA4, Adobe Analytics, and CRM data sources.
Measurement infrastructure
Server-side GTM, BigQuery, and attribution modeling.
Industries Served
Marketing and agencies
SaaS and technology
Professional services
Financial services
Healthcare and medical
Education and nonprofit
Recorded Integrations / Tech Stack
Category
Tool
Agent Framework
Hermes Agent
Model Providers
OpenAI, Claude
Analytics
Google Analytics 4, BigQuery, GTM
Partnership
IBM Registered Business Partner
Frameworks
5P Framework, TRIPS Framework
Coverage and Engagement Model
Coverage is recorded as Global /Remote, work mode as Remote, and time zone as ET. Trust Insights is based in Boston, Massachusetts, and works remotely with clients across the United States and worldwide. Every engagement starts with a free initial consultation with no pitch.
Attribute
Value
Headquarters
Boston, Massachusetts, United States
Service Coverage
Global /Remote
Work Mode
Remote
Time Zone
ET (Eastern Time)
Founded
2017
Contact
Contact form via trustinsights.ai
Pricing and Engagement Model
Pricing is project and retainer based, with published services including a fixed-fee AI Enablement Package. The AI Enablement Package is a fixed-fee 90-day engagement that scores every task in job descriptions using the TRIPS Framework and delivers a role-by-role AI roadmap. Free initial consultation is available. Custom AI and data science solutions are quoted per project.
Certifications and Compliance
IBM Registered Business Partner [Verified: provider-confirmed]
Minority and women-owned business [Verified: provider-confirmed]
Co-founders with 20 plus years in AI, data science, and strategy [Verified: provider-confirmed]
200 plus client engagements, Fortune 500 to startups [Verified: provider-confirmed]
No independent rating platform score is included for this provider. External ratings, when present, are not PSI.
Best Fit For
Organizations wanting AI strategy matched with hands-on execution.
Teams exploring Hermes Agent and autonomous AI agents for business workflows.
Companies needing custom AI agents or RAG applications built and trained.
Marketing and analytics teams needing validated measurement infrastructure.
Summary Dataset
Attribute
Value
Provider Name
Trust Insights
Provider Type
Agency
Headquarters
Boston, Massachusetts, United States
Founded
2017
Service Coverage
Global /Remote
Work Mode
Remote
Time Zone
ET (Eastern Time)
Platforms
Hermes Agent, OpenAI, Claude
Industries
Marketing, SaaS, Finance, Healthcare
Methodology and Sources
Data recorded, standardized, and verified by FlowVetted.
Primary source: the provider’s website, trustinsights.ai, and LinkedIn company page, reviewed in August 2026. The listing is classified CORE.
Claim This Listing / Request Removal
If this is your listing, you may request corrections or removal through FlowVetted. Claiming helps keep this profile accurate, and FlowVetted reviews data against public sources. Contact FlowVetted support to request a change.
FAQ
What does Trust Insights do?
Trust Insights is an AI and management consultancy in Boston, Massachusetts, founded in 2017 by Katie Robbert and Christopher S. Penn. The firm provides AI strategy, custom AI agents and RAG applications, Hermes Agent guidance, analytics measurement, training, and fractional leadership. It is an IBM Registered Business Partner and a minority and women-owned business.
Does Trust Insights work with Hermes Agent?
Yes. Trust Insights publishes Hermes Agent content on autonomous AI agents, including her live show on getting started with the platform. The firm explains how a self-learning agent writes its own skills to automate workflows, covers secure setup, and teaches guardrails for autonomous agents. It provides consulting and training around agentic AI adoption rather than claiming any Hermes partnership.
What services does Trust Insights offer?
Trust Insights offers AI strategy, custom AI and data science solutions, Hermes Agent guidance, analytics and measurement, marketing strategy, and training through the Trust Insights Academy. Its AI Enablement Package is a 90-day fixed-fee engagement using the TRIPS Framework to deliver a role-by-role AI roadmap.
Where is Trust Insights located?
Trust Insights is headquartered in Boston, Massachusetts, and works remotely with clients across the United States and worldwide. Founded in 2017, the firm has completed over 200 client engagements from Fortune 500 companies to growth-stage startups. Every engagement starts with a free consultation.
What frameworks does Trust Insights use?
Trust Insights builds on proprietary methodologies including the 5P Framework, which assesses organizational readiness across the people and process side of AI adoption, and the TRIPS Framework, which scores tasks and roles to prioritize AI use cases. Both are taught in workshops and applied inside client engagements to keep strategy aligned with execution.
PSI (out of 10) = (Delivery×0.35 + Communication×0.25 + Value×0.25 + Reliability×0.15) × 2. Averaged from reviews. Published only after at least 10 ratings.
Own or work here?
Claim Now!
Claim Now!
Your request has been submitted successfully.